Support

Have a question about an order, a product, wholesale pricing, or anything else? Reach out any time at support@shoprealaminos.com and a real person will get back to you.

Before You Email Us

If your question is about an existing order, include your order number and, if it's about a damaged, defective, or incorrect item, a photo of the issue — this lets us resolve it faster. See our Refund & Return Policy for how damaged/defective claims are handled.

For general product or research-use questions, our FAQ page covers most common questions, including COAs, shipping, and our RUO policy.

Wholesale & Institutional Orders

Laboratories and institutions ordering in volume can reach out to the same address above to discuss pricing.